John speaks with Respell's Harpriya Bagri about using her firm's AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word "cashless."     Links related to this episode:   Respell: https://www.respell.ai/   Harpriya's viral tweet/video (that's right- we said Tweet) on her lost luggage pursuit: https://twitter.com/harpriiya/status/1682165101867175936  The full Town Hall video featuring Harpriya's Respell on-screen demo: https://www.youtube.com/watch?v=lcPws0YWMiQ  FIVEGPT press release: https://www.big-fintech.com/Media?p=best-innovation-group-and-bonifii-announce-joint-development-of-fivegpt   FIVEGPT video: https://vimeo.com/871619836/f6309935c5  Equifax Market Pulse: https://www.equifax.com/business/trends-insights/marketpulse    Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/  Follow Glen on X @154Advisors Follow John on X @jbfintech