John speaks with Respell's Harpriya Bagri about using her firm's AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word "cashless." Links related to this episode: Respell: https://www.respell.ai/ Harpriya's viral tweet/video (that's right- we said Tweet) on her lost luggage pursuit: https://twitter.com/harpriiya/status/1682165101867175936 The full Town Hall video featuring Harpriya's Respell on-screen demo: https://www.youtube.com/watch?v=lcPws0YWMiQ FIVEGPT press release: https://www.big-fintech.com/Media?p=best-innovation-group-and-bonifii-announce-joint-development-of-fivegpt FIVEGPT video: https://vimeo.com/871619836/f6309935c5 Equifax Market Pulse: https://www.equifax.com/business/trends-insights/marketpulse Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Follow Glen on X @154Advisors Follow John on X @jbfintech