In this episode, we sit down with Rory Buchanan, co-founder of Ask Vinny, to explore how he’s transforming property management through AI and automation. What began as a simple WhatsApp service has evolved into a smart, scalable platform that’s reshaping the rental experience for landlords and tenants alike. We dive into the power of customer feedback, the realities of pivoting in sales strategy, and why relentless user focus and rapid prototyping are central to his approach.