Keeping IT Brief

Taking the Board of Veterans’ Appeals Into the Future


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Since taking over as Chairman of the Board of Veterans’ Appeals Cheryl L. Mason was tasked with addressing the impact of Covid on the future of hearings.  Taking steps to fast track virtual hearings Mason has taken strides to be sure the inability to meet in person hasn’t stopped the Board’s mission.  


Cheryl L. Mason
serves as the Chairman of the Board of Veterans’ Appeals (Board). She is the first woman to hold his position. The Board’s mission is conducting hearings and deciding appeals on benefits and services for Veterans and their families.

Ms. Mason leads a team of approximately 1200 personnel including Veterans Law Judges, attorneys, and operations and administrative professionals. She is accountable for the management of Board resources and executing a budget of over $190 million. 


The Board of Veterans’ Appeals (Board) i
s an agency within the Department of Veterans Affairs (VA). Its mission is to conduct hearings and issue timely decisions for Veterans, their families and caregivers.  The Board is responsible for making final decisions on behalf of the Secretary regarding appeals for Veterans’ benefits and services from all three administrations - Veterans Benefits Administration (VBA), Veterans Health Administration (VHA) and National Cemetery Administration (NCA) as well as the Office of General Counsel (OGC) that are presented to the Board for appellate review.

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Keeping IT BriefBy Mary Ann Brown