On this week’s episode, host Seth Colaner welcomes Elizabeth Rancourt-Smith, Director of Legal Operations at Tilson. Elizabeth talks about how her winding career path gave her a broad skillset to excel in legal ops.

Key Takeaways:

(03:43) Worked way up at Starbucks from barista to store manager.

(05:33) Taught dance classes throughout early career.

(07:13) Went back to school to become a paralegal.

(12:05) First legal ops role grew out of a paralegal position at Tilson.

(18:30) Millennials gained tech skills on the fly.

(23:24) Supportive mentors helped guide her journey.

Resources mentioned:

Elizabeth Rancourt-Smith - https://www.linkedin.com/in/elizabeth-rancourt-smith/

Tilson - https://tilsontech.com/

This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

#Operations #BusinessOperations