Featuring Kristie Risner, Regal Payments

This one started as a content session out of Difference Maker Bootcamp… and it got way too real, way too fast to keep it tucked away. Because what you’re about to hear isn’t “a credit card processing episode.”It’s a story about becoming someone new. It’s about walking out of corporate survival mode and into community, purpose, and conviction. 

Kristie came into Bootcamp as the behind the scenes problem solver. The “fix the mess sales made” person. The wallflower. The one who would sit in her car outside a networking event for 40 minutes trying to talk herself into going inside. And now? Now people in the community know her name. Clients employees affectionately call her “the credit card girl” and hug her when she walks in.

She’s showing up door to door. She’s building trust in an industry that most people consider slimy. She’s the one business owners trust because she’ll do the right thing, even when it’s not the easiest thing. 

This episode is what happens when you stop thinking sales is about money…and you start seeing it for what it really is: Serving. Solving. Building trust. And fighting for people’s future.

In this episode, we get into:

• How Coffee & Grit even became a thing
  From a GoPro in coffee shops… to 60 episodes… to almost quitting… to the moments and relationships that kept pulling the mission forward.
• The mindset shift that changes everything in sales
  When you stop trying to “close” and start trying to solve… the entire game changes.
• Why “saving money” is rarely the real win
  Kristie breaks down how the real value is often automation, time saved, better cash flow, less stress, next day funding, and a smoother business.
• The power of consistently showing up
  The story of the business owner who kept pushing her off… until life forced a decision… and her persistence turned into trust.
• Walking through fear and building the networking muscle
  From trauma level anxiety… to finding your tribe… to becoming the person other people ask, “Can you show me how you do that?”
• Community is the real currency
  How relationships, the Howell Chamber, and the Livingston Business Hub created momentum, belonging, and a support system you can’t buy.
• The deeper story behind entrepreneurship
  Divorce. Shame. Healing. Finding people who get it. And realizing the “business” is sometimes just the vehicle for a bigger calling.

Kristie is proof of something I say all the time: You don’t become confident first.

You earn it by doing the hard things while you’re still scared.

And if you’ve ever felt like you’re not a “sales person”… if you’ve ever felt stuck in your head… if you’ve ever been afraid to be seen…

This episode is going to hit you right in the chest.

Because it’s not about merchant services.

It’s about becoming a Difference Maker. And once you taste that life… you can’t go back.

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