Transformation succeeds when talent is treated as a strategic pillar, not an afterthought. This episode breaks down how to identify the critical roles that drive change, build capabilities from within, and align talent systems—performance, rewards, and career paths—to reinforce the new operating model.

Learn practical steps: map the 10–20% of mission-critical roles, reallocate top performers to those roles, invest in targeted internal development, and audit incentive systems to remove contradictions that block progress.