<p>We cannot ignore the reality that AI is everywhere. Even in Call Centers, AI is having an impact. Good or bad whichever way you see it the fact remains that AI is changing the job and in this episode, I speak about AI and its benefits and drawbacks.</p>

We cannot ignore the reality that AI is everywhere. Even in Call Centers, AI is having an impact. Good or bad whichever way you see it the fact remains that AI is changing the job and in this episode, I speak about AI and its benefits and drawbacks.

Tales From The Cube - Episode 23-013 - AI In The Call Center

This podcast is about what it is like to work in a call centre. Funny good, and not-so-good stories and tips for the customer agent and anyone interested in learning about what it is like to work in a centre. 

Host Cliff Tooher has 20+ years of experience working within the industry and has worked in small and large centres for and on behalf of some of the biggest companies in the world. 

In this podcast, cliff shares tips, stories, and insights about the job that has good, funny, and not-so-funny moments that come up during a shift.

Education

How To

This podcast is about what it is like to work in a call centre. Funny good, and not-so-good stories and tips for the customer agent and anyone interested in learning about what it is like to work in a centre. Host Cliff Tooher has 20+ years of experience working within the industry and has worked in small and large centres for and on behalf of some of the biggest companies in the world. In this podcast, cliff shares tips, stories, and insights about the job that has good, funny, and not-so-funny moments that come up during a shift.

Share Tales From The Cube - Episode 23-013 - AI In The Call Center

Sign up to save your podcasts

Tales From The Cube - Episode 23-013 - AI In The Call Center

Tales From The Cube - Episode 23-013 - AI In The Call Center