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In the first of hopefully many podcasts this year I speak about the different types of Call centers that are out there. Internal, external, in and outbound an of course specialty centers that handle just one kind of caller or business / consumer class.
In the first of hopefully many podcasts this year I speak about the different types of Call centers that are out there. Internal, external, in and outbound an of course specialty centers that handle just one kind of caller or business / consumer class.