Are you an introvert? You may be surprised to know I am, which is why I like videos and email marketing generally because, once done and uploaded online, they don't require me to be there 24/7/365. I also HATE talking on the telephone or even Skype, being a visual person. I don't do chit chat but I can do pre-scheduled meetings.

The one thing I find makes a real difference to online sales is being available to answer quick questions via Live Chat on my website. You can install one of the many free versions on your site and also have an app on your mobile, so that, no matter where you are, you can answer potential clients and customers questions, right there on the spot when they are making the buying decision.

This also fosters confidence that, once bought, your product or service will have some follow up support. This will be outsourced eventually but for now, just try it and you'll be amazed at how it boosts sales conversions.

Download a FREE copy of my book "How To Market ANY Business Online" - Value $7.99 - Just click here to download: https://goo.gl/dFTEUo

Show Notes: https://nicolacairncross.com/talk-to-your-customers/