<p>Gadi Shamia is joined by Talkdesk founder, Tiago Paiva, to discuss how technology is changing contact centers and customer service agents. Hear how the industry has changed since Talkdesk was founded in 2011.</p>

Gadi Shamia is joined by Talkdesk founder, Tiago Paiva, to discuss how technology is changing contact centers and customer service agents. Hear how the industry has changed since Talkdesk was founded in 2011.

Talkdesk Founder & CEO, Tiago Paiva | How Technology is Changing Contact Centers & Agents

AI is changing the way billions of consumers experience their everyday products and services.

And tomorrow’s customer service blueprint is still being written. 

Tune in to the Dialed In podcast, hosted by Gadi Shamia, for thought-provoking conversations with industry experts on the current, and future, state of CX.

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AI is changing the way billions of consumers experience their everyday products and services. And tomorrow’s customer service blueprint is still being written. Tune in to the Dialed In podcast, hosted by Gadi Shamia, for thought-provoking conversations with industry experts on the current, and future, state of CX.

AI is changing the way billions of consumers experience their everyday products and services.

And tomorrow’s customer service blueprint is still being written.&nbsp;

Tune in to the Dialed In podcast, hosted by Gadi Shamia, for thought-provoking conversations with industry experts on the current, and future, state of CX.

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Talkdesk Founder & CEO, Tiago Paiva | How Technology is Changing Contact Centers & Agents

Talkdesk Founder & CEO, Tiago Paiva | How Technology is Changing Contact Centers & Agents