Duncan O'Leary catches up with Jack and Faizal, to talk about their new pamphlet The Talking Cure. Jack and Faizal explain why the future of the NHS will not just be secured by structural or organisational reforms from the top. We need to also think about the developing relationship between doctor and patient. As the pamphlet argues, 'in the noise of healthcare reform, the small conversations that matter most have been drowned out.'