Do you ever feel like you are talking on eggshells at work or in your relationships? Noted author, speaker and consultant Sam Horn shows how to get what you want without destroying relationships or making enemies. She is an expert on verbal self-defense and has new twists that show how to be effective in such a polarized society. She suggests we "shape behavior instead of shaming it." And that's just for starters.

Visit samhorn.com for helpful downloads and information about "Talking on Eggshells: Soft Skills for Hard Conversations." Visit https://samhorn.com/talkingoneggshells/ for helpful downloads and information about "Talking on Eggshells: Soft Skills for Hard Conversations." Order at https://shorturl.at/euACX

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