Nearly a century after the first Firestone services centers opened in 1926, Bridgestone Retail Operations currently manages the world’s largest network of company-owned automotive service providers with four retail brands, more than 2,200 stores, and approximately 23,000 teammates. But the strength of this nationwide footprint truly lies in the trusted role each individual store plays in helping to serve and support its local community. On this episode of THRIVE, host Keith Cawley takes you inside the shop with VP of Store Operations, Robert Johnson, and Denver Central Area Manager, Katrina Shore to discuss the essential work of BSRO teammates during the pandemic, where the business is going as the world opens up, and much more!