How to Communicate to Create a Great Relationship

Community IT gets this type of question a lot from nonprofits in our community: My MSP doesn’t talk to me about what they are doing and why their rates have gone up. How can I talk to them to understand what they are doing, when I don’t have a technical background?

Johan Hammerstrom, our CEO, addresses communication issues, consolidation and private equity acquisitions in the MSP sector, ways to approach your existing MSP outsourced IT provider, and issues to consider when you are searching for your first MSP or a new MSP. Community IT has also created the “Nonprofit Guide to Vetting a Managed IT Service Provider” free download to help you make informed decisions on your outsourced IT vendor.

Learn how to build a good relationship with your MSP, and when to look for a new partner.

Full transcript: https://communityit.com/podcast-talking-to-your-msp/

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Thanks for listening.