Amber Cunningham interviews Stewart Ulm, director of user interface development at Kayak.com, about his experience with user interface development, user experience, and the electronic publishing industry as a whole. What elements should a website have to offer a satisfactory user experience, and what skills should a webmaster have to implement those features? Listen as Amber and Stewart discuss these issues, as well as tangents such as the pervasiveness of digital media, its effect on our memory, and the tracking of online activity.

This interview was recorded on April 16, 2014.