Dave and Evan host their first TalkingHeadz foursome. In this episode we meet with Davide Petramala and Laura Faughtenberry of Avaya OneCloud CPaaS.

Avaya is best known for its powerful enterprise contact centers which can now do even more with OneCloud CPaaS. In this podcast we find out more about how/when Avaya got into the CPaaS business, and how customers are using it to customize even faster and better services.

Avaya OneCloud CPaaS is an Avaya public cloud service that offers APIs and applications as a service that can be used to customize and personalize communications and collaboration. This global platform allows developers, partners and customers to build agile and burstable mobile and web applications via CPaaS building blocks.

Case studies include Harris County and Nebraska Medicine as well as: 

• CTIntegrations https://www.avaya.com/en/success-stories/ctintegrations/
• 6 Points https://www.avaya.com/en/success-stories/6-points/
• IMPower https://www.avaya.com/en/success-stories/impower-solutions/