Dave and Evan meet with Brett Shockley,  CEO and Co-Founder of Journey.ai. 

Brett's journey, prior to Journey, included being the CTO role at Avaya. He was responsible for Avaya's mergers, acquisitions, major partnerships, corporate strategy, and emerging products including Avaya Labs. Before Avaya, Brett was the VP & GM Customer Contact Business Unit at Cisco. He has extensive experience with the contact center industry, and is a tireless customer advocate. 

Brett also founded Spanlink Communications and Calabrio. He is also on the board of eGain Corp. and Spok Holdings, Inc.

In addition to holding a patent for a telecommunications device, Shockley has an MBA in Marketing from the University of Minnesota’s Carlson School of Management and a bachelor's degree in Mechanical Engineering from the University of Minnesota’s Institute of Technology.