In this episode of The New CISO, host Steve Moore speaks with Steve Lodin, VP of Information Security at Sallie Mae, about the career challenges that shaped his leadership style and the lessons he’s learned across decades in cybersecurity.

From breaking into his high school to experiment with Apple II computers to leading global security teams in Europe, Steve shares the pivotal experiences that defined his career. He opens up about career missteps, the importance of asking the right questions before accepting a new role, and how succession planning and crisis preparation are critical for every security leader. Steve also reflects on how medical emergencies, breach response, and shifting industries—from automotive to healthcare to financial services—taught him resilience, adaptability, and perspective.

Key Topics Covered:

• Early career pivots, from engineering to cybersecurity leadership
• Lessons learned from career missteps and short-lived roles
• The five factors Steve now evaluates before taking a new job
• Succession planning and preparing teams to lead during emergencies
• Why tabletop exercises and exposure to executives matter for resilience
• Managing stress, staying calm, and keeping perspective in high-pressure roles
• The long-tail business impact of breaches beyond immediate costs
• Why financial services foster collaboration and innovation in security
• The importance of mentoring and introducing students to cybersecurity careers

Steve’s story reveals why the most valuable lessons often come from challenges, not successes. His insights provide a roadmap for CISOs and aspiring leaders who want to navigate setbacks, lead with composure, and build stronger teams for the future.