Richard Walsh and Priscilla El-Amin discuss the nuances of team development, particularly focusing on the distinction between coachable and teachable employees. Priscilla shares her insights on adapting to generational differences in the workforce, identifying suitable team personalities, and emphasizing the importance of character in hiring. The conversation delves into empathy and leadership, effective delegation, and building systems for business longevity. They explore new perspectives on employee loyalty, vetting candidate competencies, and OtterBox's hiring philosophy. The episode concludes with strategies for implementing cultural change and highlights the value of discovery calls for connecting with Priscilla.

(0:00) Coachable versus teachable: Understanding team development

(0:48) Sponsor: Sharpen the Spear Coaching

(1:15) Introduction to guest Priscilla El-Amin

(1:58) Priscilla El-Amin's background and team development importance

(4:23) Adapting to generational differences in the workforce

(6:15) Identifying the right team personalities and energies

(7:02) Coachable vs. teachable employees and character significance

(9:38) Assessing character attributes in hiring

(14:01) Empathy and leadership in team dynamics

(18:03) Delegation and cultivating leadership

(20:04) Building systems for business longevity

(24:24) New perspectives on employee loyalty and talent development

(27:12) Training and adapting to a generational workforce

(32:29) Vetting for candidate competencies

(35:00) OtterBox's hiring philosophy and workforce adaptation

(40:46) Effective leadership communication strategies

(44:09) Implementing cultural change in organizations

(49:30) Connecting with Priscilla El-Amin and the value of discovery calls

(51:59) Closing remarks on consulting integrity

(52:45) Episode wrap-up