In this episode, Grant delves into the crucial topic of team member (aka "employee") engagement and its impact on team success, brand loyalty, and profitability. By exploring recent statistics and research findings, Grant demonstrates how engaged team members contribute to increased productivity, customer satisfaction, and lower turnover rates. Furthermore, he discusses the significance of team member engagement in driving brand loyalty and overall profitability. Lastly, Grant shares practical strategies for organisations to boost team member engagement by creating pleasant workplace environments, promoting learning and development opportunities, investing in open communication and empathy, and building a company culture that prioritises people's health and well-being.

Grant Ian Gamble

"The Affinity Principle"

AFFINITY OS

⁠AFFINITY Podcast⁠

Sources:

Bureau of labor statistics: Job openings and labor turnover -

Consumer Affairs: Financial plans amid the Great Resignation

Edelman trust barometer

Gallup: Employee engagement survey

Gallup: State of the global workplace: 2021 report

Gallup: State of the global workplace: 2022 report

Gallup Q12 Meta-Analysis

Joblist: Q2 2021 United States job market report

Microsoft: