Tech Diva Biz Talks

Cybersecurity is not something you can set, forget, and deal with later.

In this episode of Tech Diva Biz Talks, Audrey “Tech Diva” Wiggins sits down with Eddie Clark, founder and CEO of Solve iT, to talk about the cybersecurity risks small businesses often overlook—and what business owners can do before those risks become expensive problems.

With more than 30 years in IT, Eddie breaks cybersecurity down from a business perspective. He explains why cyber liability insurance should be treated as a last line of defense rather than a security strategy, what a meaningful IT threat assessment should examine, and why people, processes, and technology all matter when evaluating risk.

The conversation also tackles cloud security, employee digital habits, unauthorized apps, open Wi-Fi, password management, co-managed IT, internal IT burnout, and the hidden cost of treating technology as an afterthought.

Eddie’s message to business owners is simple: later never comes.

If technology touches your business—and it does—cybersecurity needs to be part of the conversation now.

🎯 KEY LISTENER TAKEAWAYS

1. Cyber insurance is the backup plan—not the cybersecurity plan.

Coverage needs should be reviewed as a business grows, and business owners should understand the requirements associated with their policies.

2. Cybersecurity is bigger than software.

A strong program considers people, processes, and technology together.

3. Know where your data lives.

Sensitive information left on computers, stored in unauthorized cloud platforms, or shared through unsecured tools can expose the business to unnecessary risk.

4. Convenience can create vulnerabilities.

Open Wi-Fi, browser-saved passwords, ignored updates, and unauthorized applications may be convenient today and costly tomorrow.

5. IT belongs in the business conversation early.

Technology intersects with nearly every business function. Bringing IT into planning before decisions are made can prevent expensive cleanup later.

🧠 TECH DIVA TAKEAWAY

Cybersecurity cannot live in a separate box labeled “IT.”

The smartest time to think about risk is before you buy the platform, download the app, share the data, connect to the network, or discover the problem.

Because, as Eddie Clark reminds us:

Later never comes.

🔗 CONNECT WITH EDDIE CLARK

Learn more about Eddie Clark and Solve iT:

Website: https://solveit.rocks

FREE Cybersecurity Threat Assessment:
https://solveit.rocks/test-drive

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What happens when your website gets traffic but not results?

In this episode of Tech Diva Biz Talks, Audrey “Tech Diva” Wiggins talks with Brett Duncan, author of The AI-Powered Business and creator of the MobileWise AI Voice System, about why so many websites fail to convert and what AI can do to help.

From mobile user behavior and bounce rate to testimonials, trust, and lead capture, this episode explores how businesses can stop losing visitors and start thinking more strategically about conversion.

Learn more: FreeMobileReport.com

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

What beliefs are quietly keeping you from greater wealth, freedom, and fulfillment?

In this episode of Tech Diva Biz Talks, Audrey “Tech Diva” Wiggins talks with bestselling author and prosperity expert Randy Gage about the mindset shifts that shape success. Watch the full interview on YouTube: https://youtu.be/whrsMuO6l7k. Randy shares how limiting beliefs around money, failure, worthiness, and responsibility can keep even accomplished entrepreneurs stuck.

They also explore leverage, resilience, personal transformation, and what business owners need to understand to stay relevant in the age of AI.

This is a bold conversation about rewiring scarcity thinking, creating value, and building prosperity from the inside out.

Featured quote:
“You work for money, or money works for you.”

Connect with Randy Gage:

Web: randygage.com
Podcast: Power Prosperity Podcast
Book: Wealth Without Apology

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

The world is loud, work is heavier than it should be, and “hustle” has become a badge of honor even when it is wrecking our health and focus. We wanted a better way, so we brought on Drew Thompson, keynote speaker and AI expert known as the “AI to human translator,” to talk about what happens when you combine practical AI strategy with something most business conversations forget: laughter.

Drew shares the through line of his career, from child actor to ad agency founder to coaching thousands of high performers, and why service is the real strategy. We dig into his upcoming book idea, Permission to Laugh, and why humor is not denial but a tool for presence, perspective, and resilience when things feel dark. From there, we turn AI into real-world action, including his “AI for 14 days” practice using ChatGPT or Gemini as a judgment-free thought partner to unpack fears, frustrations, goals, and decision blocks like analysis paralysis.

We also get tactical with a zero-dollar AI framework that stacks tools to help you operate like you have a much bigger team, plus content workflows using AI scripting, avatar video tools like HeyGen, automation with n8n, and rapid building with tools like Replit. Drew calls out what he sees high performers doing wrong right now, why grinding is not the flex people think it is, and why emotional intelligence and face-to-face connection matter more than ever as AI content marketing accelerates, especially in industries like real estate.

If you want practical AI prompts, smarter systems, and a more human way to scale, press play. Then subscribe, leave a quick review, and share this with a friend who needs permission to pause, laugh, and build lighter.

Drew Thompson
Founder and CEO, Signal and Scale AI
signalandscale.ai

Note: Drew’s community name/link may have changed since this episode was recorded. Visit his Instagram or Signal & Scale website for the most current information.

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

Growth does not get blocked by lack of hustle; it gets blocked by lack of structure. I sit down with Antwon Person, founder of Skillful Brands and a retired U.S. Army senior officer, to talk about what actually helps entrepreneurs move from scattered effort to a real company that can scale. If you have ever felt buried in tasks, unsure what to build next, or stuck at a “growth ceiling,” this conversation gives you a clear path forward.

We get practical about the three S’s Antoine teaches: structure, systems, and strategy. We talk about why many businesses stall instead of failing, how mentorship and mastermind communities help you break past your current level of knowledge, and why the first six months matter so much for business structure, asset protection, and future financing. If you want business credit or loans later, the foundation you lay early makes a difference.

We also dig into modern remote leadership. Antoine shares how he runs a virtual headquarters that feels like a real office, with coworking spaces and meeting and training rooms, so remote teams can collaborate without endless email chains. Then we get into delegation and virtual assistants: when to hire, why a manager can free you up for strategic growth, and how SOPs and a solid onboarding process turn VAs into assets instead of added stress.

If you find value here, subscribe, share the episode with a founder friend, and leave a quick review so more entrepreneurs can build with clarity.

Learn more at SkillfulBrands.com

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

Your website can be your highest-performing sales rep or your most expensive leak, and most small businesses have no idea which one they’re running. We sit down with marketing strategist and straight-talking mentor Tom Malesic to get brutally practical about what makes a website convert, why “just being on social media” is not a plan, and how simple messaging mistakes cost real money every week.

We dig into the conversion essentials that separate a site that gets traffic from a site that gets clients: credibility, a clear call to action, and copy that speaks to the customer’s problem instead of bragging about the company. Tom shares the mindset shift that changes everything: start with pain points, prove you understand the buyer, then guide them step-by-step to book, call, or request a quote. If your homepage is confusing, you’ll feel it in your leads.

Then we demystify SEO and local SEO with the fundamentals that still win: legitimate content depth, more relevant pages, backlinks as “votes,” and a Google Business Profile that is fully built out and constantly updated. We also talk about what’s changing with AI search and LLMs, including why question-based content and strong text assets like show notes improve your odds of being surfaced by tools like ChatGPT. Finally, Tom lays out the few marketing metrics worth tracking so you can connect rankings and leads to closed sales, not vanity numbers.

If you want a clearer, calmer marketing strategy that actually makes you money, listen now, share this with a business owner who needs it, and subscribe and leave a review so more people can find the show.

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

Your website can be your best salesperson or the most expensive leak in your business. We sit down with marketing strategist and straight-talking mentor Tom Malesic to get clear on what actually makes a small business website convert, from credibility and copy to the one call to action you want every visitor to take.

We dig into SEO without the hype: what Google tends to reward, why “more helpful pages” usually beat a thin brochure site, and how links work like votes of trust. Then we go local, breaking down the Google Map Pack and the Google Business Profile mistakes we see everywhere, plus the hard truth about reviews: you need them, you need a plan to ask for them, and you need to outpace your competitors.

AI search is the new curveball, but Tom’s guidance is surprisingly grounded. We talk about structuring content in a question-and-answer format so ChatGPT and other AI tools can understand your expertise, and why publishing your name and offer across podcasts, show notes, guest articles, and your own site builds stronger visibility over time. Finally, we narrow the measurement overload to a few marketing metrics that matter most: rankings, cost per lead by source, lead quality, and closed sales.

If you want a practical marketing strategy that ties directly to growth, hit play, then subscribe, share the show with a business owner friend, and leave a review so more people can find these conversations.

Visit ezmarketing.com

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

What if the problem in your business… is you?

In this episode of Tech Diva Biz Talks, Audrey “Tech Diva” Wiggins sits down with George Rivera, creator of the Father-First Owner OS™, to unpack why so many successful founders are stuck working in their business instead of leading it.

George shares how 7-, 8-, and 9-figure entrepreneurs are unknowingly bottlenecking their own growth—and what it really takes to buy back 10–20 hours a week without sacrificing profits.

From the powerful $10K/Hour Filter to the eye-opening Two-Week Vacation Test, this conversation is a masterclass in reclaiming your time, your leadership, and your life.

You’ll learn how to:
 ✔️ Delegate outcomes instead of tasks (and stop taking the work back)
 ✔️ Eliminate key-person dependency in your business
 ✔️ Install systems that create consistency and freedom
 ✔️ Use AI as a true efficiency multiplier—not a distraction
 ✔️ Build a business that runs without you at the center

This episode is more than strategy—it’s a mindset shift.

Because at the end of the day, success isn’t just about scaling revenue… it’s about not missing what matters most.

🔗 Learn More or Work with George Rivera

Ready to buy back your time and scale smarter?

🌐 Website: buybacktimeformula.com
📘 Buy Back Time Formula: buybacktimeformula.com/book
💼 Connect on LinkedIn: https://www.linkedin.com/in/george-rivera-53b3296/

🎧 Tune in, take notes, and start buying your time back.

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

The Silk Tie Incident That Sparked a Manufacturing Revolution One Engineer Never Expected

When a ruined silk tie becomes the catalyst for solving a problem that's plagued every drink coaster user, you know you're about to meet someone who thinks differently about everyday frustrations. In this episode of Tech Diva Biz Talks, I sit down with Bob Labbe, an engineer with over 50 years of experience building air pollution control systems for steel mills and utility plants, who decided retirement was the perfect time to reinvent something as simple and universally frustrating as the drink coaster.

From Corporate Engineering to Kitchen Table Innovation

Bob's journey from managing massive industrial projects to perfecting a tabletop solution reveals the entrepreneurial mindset that turns problems into opportunities:

• How a Georgia Tech engineering background prepared him for spotting market gaps others miss
• The progression through three successful air pollution control companies that taught him business fundamentals
• Why timing matters when transitioning from employee to inventor
• The moment when personal frustration became professional inspiration

Problem-Solving as a Business Philosophy

Bob breaks down his approach to identifying and solving real-world problems:

• The four-step process for analyzing obstacles and creating multiple solution paths
• How condensate capture, conveyance, collection, and containment solve what traditional coasters can't
• Why American consumers demand value regardless of whether they're buying automobiles or coasters
• The pricing strategy that makes innovation accessible at $19.95 for a four-coaster set

Beyond the Coaster: The Golf Connection

• How Bob's putting struggles led to writing "Putting by the Numbers," now in 44,000 retail stores worldwide
• The quantitative method that reduced his putting average from 40-44 putts to 30.5 putts per round at age 80
• Why solving one problem often reveals skills for tackling completely different challenges
• The parallel between engineering precision and athletic performance improvement

Ready to see how engineering precision meets everyday problem-solving? Visit ultimatecoasterco.com for the drip-free coaster, or boblabbe.com for his golf putting system that's helping golfers worldwide. To have the coasters imprinted for your business, email Audrey at: [email protected]

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins

For many property management teams, technology can feel more like a hurdle than a help. But what if IT could actually empower your staff instead of overwhelming them?

In this episode of Tech Diva Biz Talks, Audrey Wiggins speaks with Lara Hamilton, Director of IT Services at HelpDeskRealty. Lara has spent more than 15 years helping multifamily and affordable housing organizations simplify their systems, scale their infrastructure, and maintain compliance across complex property portfolios.

They discuss cybersecurity, AI, scalable IT infrastructure, and the often-overlooked human side of technology, how making systems usable and practical for staff can transform day-to-day operations and strengthen entire organizations.

CONTACT LARA HAMILTON
https://www.linkedin.com/in/larahamilton-multifamilyit/
HelpDeskRealty.com

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Want to be a guest on Tech Diva Biz Talks? Send Audrey Wiggins a message on PodMatch, here: podmatch.com/hostdetailpreview/audreywiggins