Let the knowledge transfer begin! And never stop - with confidence to go, go, go. On this episode, Chris and Mark chat with Sue Hanley (Microsoft MVP, information architect) and her customer, Carol Zollinger (IT Support Technician | Christian Children's Home of Ohio), about identifying problems, drilling in with questions, concerns, etc. to ultimately decide what tech will work, and most importantly: How the tech will be implemented by people, for people. Have a seat on the couch and listen to the wise words of Sue and how she collaborated to point Carol and her team in the right direction.

Click here for this episode's corresponding blog post.

Social and Info Links:

Sue Hanley - Information architect & Microsoft MVP| Twitter | LinkedIn | Website | Blog

Carol Zollinger - IT Support Technician | Twitter | LinkedIn | CCHO.org | @CCHOhio

Mark Kashman |@mkashman [co-host]

Chris McNulty |@cmcnulty2000 [co-host]

SharePoint | @SharePoint | SharePoint community blog | Provide feedback

Resources:

Sue Hanley's governance questions: http://tiny.cc/M365GovQuestions

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