This week, David Wright is joined by Sastry Durvasula, Chief Information and Client Services Officer at TIAA, to discuss:

- Actionable advice on reskilling and learning upskilling.

- The importance of context in leadership and decision-making.

- The challenges and opportunities faced in transforming a large organization like TIAA.

- TIAA's mission and vision for the future, focusing on lifetime income solutions.

- Innovation initiatives, including generative AI.

- Challenges and opportunities in the financial services industry.

- The role of digitization and the potential for new business models.

- The impact of automation on jobs and the emergence of new roles.

- The importance of listening, learning and leading authentically.

Resources Mentioned:

Sastry Durvasula -

https://www.linkedin.com/in/durvasula/

TIAA | LinkedIn -

https://www.linkedin.com/company/tiaa/

TIAA | Website -

https://www.tiaa.org/public/

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