Derik welcomes Kody back for a fun follow-up to his first time on the show. 

Kody is the Director of Technical Operations @ Executech, and he joins us to provide some excellent DIY troubleshooting tips you can try before reaching out to tech support. 

Technology has improved our lives, but that doesn't mean it hasn't made each and every one of us look foolish a few times as well. Kody and Derik talk about some cringe-worthy tech support tickets and experiences they've had in the past. 

Enjoy the show!