In this episode of Growth Notes, Frazier tackles one of the biggest blind spots in the mortgage world: technology adoption isn’t a vendor problem—it’s a leadership one.

Drawing from real executive experience, he unpacks why so many mortgage companies fail to get ROI from their tech stack. Spoiler: buying enterprise tools means nothing if your team doesn’t use them.

Frazier dives into the keys to driving adoption:

• Top-down mandates with clear expectations
• Internal champions who lead the charge
• And most importantly, leaders who model the behavior they expect

If you want better adoption, tighter operations, and real outcomes from your tech investments, start with how you lead.

Hit play and learn how to turn your tools into actual results.

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