In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, speaks with Dan Nelson, a Mayo Clinic contract employee and laboratory connectivity expert. They discuss the unique needs and challenges that outreach labs face with information technology (IT) systems.

Specific topics of discussion include:

• How outreach laboratories can leverage IT solutions to streamline workflows, provide efficient and convenient services to customers, and remain competitive.
• Challenges to connectivity, including robust IT support teams, middleware solutions, compliant customer workflows, electronic medical record integration, and interfacing building resources.
• How IT needs of an enterprisewide health system vary from those of an independent organization.