The Traditional Mindset about Intranets

- Intranets seen as an upgraded version of the internet

- Struggles with this mindset in organizations

- Importance of distributed governance and nurturing community

Technology Platforms and Their Impact

- Conscious consideration before making platform decisions

- Importance of focusing on the technologies being sold

- Trend toward enabling multiple administrators

- Building creator communities inside organizations

Embedding Technology and Automation

- Embedding technology into existing systems for insights- Importance of automation and using technology to automate tasks

- Uncertainty about specific tasks to automate

Transitioning to a SaaS Model

- Difficulty of transitioning from services to SaaS

- Insight from building intranets for large brands

- Balancing scalability and growth in product sales

Building a Source of Truth

- Importance of building a modern internet as a source of truth

- Balance between systems and processes and upskilling the team

- Distributed governance and setting expectations

Maximizing the Value of New Technology

- Openness about challenges and failures

- Forward planning, change management, and consultation

- Involvement of the right participants at the right time

Unlocking Knowledge and Innovation

- Challenges of siloed knowledge in changing work patterns

- Importance of access to knowledge for driving innovation

Building Connections and Relationships

- Challenge of building connections across different locations

- Technology platforms enabling connections and relationships

- Negative impact of lack of access to necessary information

Evolving Employee Experience

- Increasingly digital, hybrid, and remote employee experience

- Need for considering different use cases for technology

- Business case beyond increased readership and engagement