In This Episode: What Happens to Ask Leo and MacMost as AI Evolves? When we first touched computers.
This week the TEH Podcast is hosted by Leo Notenboom, the “Chief Question Answerer” at Ask Leo!, and Gary Rosenzweig, the host and producer of MacMost, and mobile game developer at Clever Media.
(You’ll find longer Bios on the Hosts page.)
Top Stories
00:00 GR & LN: How can Ask Leo and MacMost change to survive the AI future?LN: not uncommon for me to take a question I’ve been asked and plop it into Claude and get a decent answer. (Updated example at How I Use AI at Ask Leo!) What does this mean for tech support future?06:58 Challenges with AI content accuracyGR: Still a lot of hallucinating, and not understanding old vs new, and too much agreeing with the asker.Dealing with listsPeople don’t know how to ask the questions14:53 AI limitations in suggesting and automating tasksIt won’t correct you when it should17:32 Asking AI to clarify terminologyPhrasing questions rightPointing people in a new direction. Educating about new stuff.We do demonstrations of details.26:05 Planning for a future pivot in tech support27:34 GR: “I don’t have to run faster than the bear, I just need to run faster than you.”34:43 Automating log checks with Claude39:49 Learning to code and problem-solving with AI45:40 Talking about the old Mac ProNot openable and fixable50:00 When I first touched a computerAin’t it Cool
52:00 GR: Project Hail Mary57:00 LN: QI – (Quite Interesting – BBC / Amazon Prime Britbox)BSP: Blatant Self-Promotion
59:00 GR: https://macmost.com/my-favorite-apple-products-from-the-last-50-years.html1:01:00 LN: How I Use AI at Ask Leo! – https://askleo.com/168449Transcript
teh265Video
https://youtu.be/st_L87IbgWc