COVID-19 has dramatically increased the use of telehealth services across the U.S. In this episode, Milliman’s Susan Philip sits down with Mei Kwong, executive director of the Center for Connected Health Policy, to discuss some of the biggest changes to telehealth in 2020, including regulatory changes around reimbursement and access, provider usage, and ways in which the service has been an integral part of healthcare during the global pandemic.
You can read the episode transcript on our website.