The medical industry is one of the hardest to disrupt. In some ways, that’s a good thing. Lives are literally at stake, so there’s a good argument to be made for being conservative and taking things slowly. But looking at the National Health Insurance (NHI) system in Japan—and the health systems of all developed nations—it becomes obvious that not only can improvements be made, but that they must be made. (From the February 2021 issue of The ACCJ Journal.)