On Part 2 of the two-part episode, we continue our conversation with Dr. Olusegun Ishmael (Dr. Ish), Vice President, Clinical Operations/System Associate Chief Medical Officer for Sinai Chicago. The state of Illinois has 40 safety net hospitals - representing 19.1% of the state's hospitals. Dr. Ishmael tells TeleTracking's Maria Romano how Sinai Chicago works to help serve vulnerable populations.

What you'll learn on this episode:

• The roadblocks are safety net hospitals facing today(1:54)

• The efficiencies and value of partnering with TeleTracking (7:18)

• Launching a Command Center at Sinai Chicago (11:30)

• The future of safety net hospitals (14:33)

On the first of this two-part episode, Dr. Olusegun Ishmael (Dr. Ish), Vice President, Clinical Operations/System Associate Chief Medical Officer for Sinai Chicago, speaks with TeleTracking's Maria Romano about the importance of safety net hospitals.

Safety net hospitals serve all populations and are legally obligated to provide healthcare to citizens regardless of insurance status.

What you'll learn on this episode:

• More about Dr. Ishmael and Sinai Chicago (1:54)

• Sinai Chicago demographics (4:30)

• The choice to serve at a safety net hospital (5:50)

• Funding for safety net hospitals (8:09)

• The impact of COVID-19 on Sinai Chicago (12:15)

On today's episode, we meet Kathy Menefee, Managing Director of Advisory Services for TeleTracking. The stress that caregivers face today is real. The science behind is called "cognitive load"...and Kathy Menefee just happens to be an expert on the topic. What you'll learn on today's episode:

• How cognitive load impacts caregivers (1:32)

• The three components of cognitive load (3:48)

• How can hospital leadership work to support staff (7:51)

• The importance of communication protocols in place (11:04)

On this second part of our conversation with Seth Hostetler of Geisinger and Robert Teachout of TeleTracking, we dig deeper into the implementation of a Real-Time Locating System (RTLS)at Geisinger to improve asset tracking.

On this episode you'll learn:

• The implementation of RTLS (1:01)

• Training for the change a RTLS brings (4:07)

• Projecting forward to further process improvements (9:24)

On today's episode, we meet Seth Hostetler, Lead Process Engineer, Supply Chain Services for Geisinger, as well as Rob Teachout, Enabling Technologies Workflow Services Project Manager for TeleTracking.

The two have worked together on the implementation of a TeleTracking Real-Time Locating System (RTLS) at Geisinger to track assets and keep the supply chain flowing. In the first of this two-part episode you'll learn:

• How RTLS improves processes, bottom line, and enhances patient care (4:01)

• Challenges that Geisinger faced that initiated the implementation of TeleTracking's RTLS (11:10)

The overall patient flow process is made up of numerous touchpoints. How the patient moves through the process is known as "transport," an area where Tom Perry has great expertise. Let's listen in as Tom discusses the important role of transport in overall patient care.

What you'll learn today:

• Why is effective transport so important to patient flow? (1:33)

• How does transport respond to fluctuations in schedule? (2:47)

• The importance of dedicated transporters. (3:15)

• Tactics for improving transport systems. (5:56)

On today’s episode, we meet Dan Wadsworth, Lead Account Manager for TeleTracking UK. Throughout his career with the NHS, Dan remained committed to the transformation of healthcare. Since coming to TeleTracking, he’s been building relationships with hospitals throughout Europe to drive that tranformation. He recently spoke with TeleTracking’s Susan McLaughlin about the great things happening in the UK. What you'll learn:

• A day in the life of an account manager (2:03)

• Best practices and KPIs (3:00)

• The unique challenges of managing trusts (5:45)

• Proudest TeleTracking moments (7:26)

On today’s episode we continue our conversation with Stephen Boyle, Solution Director for TeleTrackingUK. Today, Stephen speaks to: We Meet You Where You Are: The role of Change Management at TeleTrackingUK. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin.

What you'll learn:

• Understanding the issues within a hospital (2:02)

• Defining client success (4:12)

• Bringing together people, process and technology (7:08)

On today’s episode, we meet Stephen Boyle, Solution Director for TeleTracking UK. Stephen, a clinical lead for TeleTracking, provides exceptional insight from the field. Today, he gives us a nurse’s perspective on centralized capacity management in patient flow. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin. This is the first of a two-part conversation.

What you'll learn:

• Stephen's background (:44)

• Process of managing bed estates (4:04)

• The role of technology in healthcare (7:44)

• Bed management with TeleTracking (9:30)

On today’s episode, we meet Neil Griffiths, Managing Director for TeleTracking International. With a long background in healthcare, Neil brings a wealth of experience to TeleTracking. Today, he talks with Susan McLaughlin to discuss the differences in healthcare across the world and the value TeleTracking brings no matter the geographic location. What you'll learn today:

• a background supporting hospitals (:41)

• TeleTracking in the UK(1:54)

• Key differences between the UK and US healthcare markets (2:51)