As anxiety about the crisis in the Ukraine and lingering burnout as a result of two years of the pandemic continue to increase, a lack of empathy is exacerbating tensions in the workplace.

In this podcast, Rob Volpe discusses his new book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. His book demystifies empathy and presents five steps that anyone can use to get to empathy when they are interacting with others.