Rob Volpe joins me on the show to talk about solving the empathy crisis. His new book is "Tell Me More About That" He tells his story, as a thought leader in the role of empathy in marketing and in the workplace. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world's leading brands across a range of industries. Rob has studied empathy since 2010. On the show we discuss the 5 steps to empathy featured in his book along with many stories that will enlighten you about empathy. Great conversation! Make sure to share this show. His website is: ignite-360-.com