In our latest AVANT Technology Insights episode, Sr. Research Analyst Christopher Brennan is joined by Terry Corder, Fusion Connect's Sr. Director of Solution Engineering! Together, they discuss how to solve the puzzle of using Microsoft Teams for both collaboration and communication. What is the cleanest and easiest way to unpack this for a confused client? What is the Microsoft Contact Center strategy today, as it pertains to Teams and future plans? Listen in to find out!