The AI Voice Byte episode introduces ib2 by AI Voice Solutions — a platform that makes realistic test calls to both human and AI call centre agents. It scores performance on accuracy, speed, empathy, compliance, and handoff quality, providing unbiased, data-driven insights. Using the same standards for humans and AI, ib2 helps teams work together effectively for the best customer experience. For more information, contact Dave at [email protected].

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Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.

• 🌐 Website: ai-voice.ai
• 📞 Book a Call: Schedule a 30-min chat
• 🔗 LinkedIn: Dave
• 💬 Text "Just ask Dave"