MLive's Tanda Gmiter and Lindsay Moore join host John Hiner to discuss some trends in Michigan's tourism industry. One of those current trends is unpleasant customers creating a negative environment for business owners and employees. Also in this episode, a discussion on worker shortages and a look at exactly how Mackinac Island secures labor for its busy summer season. To read more on that, follow this link: https://rb.gy/2rtxx9

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