Joni and Tracy take the helm while Tim is away for another foray into the world of higher education... Eventually. In the meantime, we talk about space, the upcoming Dreamforce band and speakers, and other topics and hijinks. We cover more about how Salesforce works for higher education institutions, the HEDA and Unity applications, integrations and instance proliferation, and change management in large-scale enterprises to help Salesforce move them forward. The episode in which The Woz touches all of Tracy’s special places.