In this episode, we'll speak with Frank Ziede, a corporate facilitator/ trainer with over 20 years in retail experience. Frank is sharing how to ask the right questions, listen to the answers and then deliver people what they truly want. He's dedicated to connecting with others and this has helped launch him to achieve success in the "people business", which is ultimately what training is. Frank will share with us how you can leverage your talents and focus on what you're great at.