The Home Detailer

THD Episode 3 - Chris Stoness, Owner & Franchisor @ Elite Window Cleaning


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In 2006, Chris left a career position in the music industry because he wasn't feeling fulfilled by the work.  In the transition period he thought he would get an interesting job while he figured out what was next in his life. Chris decided to apply for a high rise window cleaning position in Vancouver BC. From his first day cleaning windows, he was hooked. He worked for various companies across Canada, and all the way to Australia. In 2012, he decided to open his own company with a borrowed car, a bucket and a plan.  Over the next few years Chris was able to build a profitable local window cleaning company. Until 2015, when a worker nearly fell off the top of a 40' ladder right in front of him. It was at this point when he was forced to reevaluate the industry that he had been working in, with an aim to increase the safety and scalability of his business.  Over the next year he helped to design and develop some amazing water fed window cleaning gear, and switched his entire operation over. He also adopted a flat rate pricing structure, and instituted a small call centre to handle incoming calls.  His hard work and attention to detail when building his brand paid off. Over the next two years, he grew Elite Window Cleaning from a small company to a $1M plus window cleaning operation. Once he knew that he had figured out the scalability part, he decided to franchise his system. Chris now has locations across Ontario, Canada with an aim to be the largest franchise window cleaning operation in the country.

Connect with Chris:

https://elitewindowcleaning.ca


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The Home DetailerBy Johnny Robinson

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