The Humility Advantage

The $100,000 Mistake: Why You're Underestimating Staff Turnover


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Staff turnover is costing your hospital far more than you think—and the root cause isn't money, it's Emotional Intelligence (EQ).

In this introductory episode, we expose the "$\mathbf{\$100,000}$ Mistake": underestimating the true financial and human cost of staff turnover. We argue that employees leave their managers and the emotional culture, not just their salary.

Discover how low EQ in leadership and across the staff creates an environment of stress and burnout. We focus on the lack of empathy, self-awareness, and effective conflict resolution that fuels the revolving door.

The solution? A top-down, bottom-up commitment to raising the collective EQ of your entire hospital staff. We promote coaching as a vital tool to build emotional resilience and retention.

💡 Key Takeaways & Resources:

  • The true, comprehensive cost of turnover often exceeds $\$100,000$ per employee.
  • The solution to high turnover is building a culture of Emotional Intelligence.

Find your cost and take action: Use our free Staff Turnover Calculator today:

https://excelerateyoucoaching.com/turnovercalculator

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The Humility AdvantageBy J Alexander