Your client experience is more than just delivering a beautiful gallery—it’s the foundation of a thriving, relationship-driven photography business. In this episode, we break down the four key stages of client experience: Attracting, Nurturing, Serving, and Continued Connection.

A solid client experience isn't necessarily about extreme high touch details or expensive gifts (it can be, but it doesn't have to - nor do those always make sense!). Whether you're starting from scratch or looking for ways to tweak your processes for more alignment, this episode is packed with both specific examples and overarching ways to think about client experience from a new angle. 

THE FIREFLY LETTERS: https://www.leahoconnell.com/newsletter

EPISODE 20: 6 unique ways to nurture your family photography clients. https://leahoconnell.com/ep-20-6-ways-to-nurture-your-family-photography-clients/

TRY HONEYBOOK: https://share.honeybook.com/leah9738526