Tom Wilson, Utilities Supervisor, City of Livonia Department of Public Works, speaks to the challenges of municipality infrastructure asset management and best practices honed from 35+ years in municipal government. He describes his unique approach to conceptualizing community infrastructure as a car analogy – a practical comparison that crystalizes the precarious balancing act municipal officials are forced to perform to balance expected levels of service with such limited budgets.

Tom discusses his management philosophy in terms of managing what he coins "inalienable citizen rights", and a "Grandma Decision Making" mentality that all municipal employees can relate to.