Louis and Jim continue the conversation with Chad Brown and his work both personally and professionally. The parallels between coaching, and the process of recovery bring to light the universal truth that in order to: overcome addiction, successfully work and communicate in business, set and meet personal goals; it all starts with self. Chad discusses the areas within his personal life that he wanted to change, to adjust his habits and perspectives to meet the world in a balanced and healthy way. The path to that is ever evolving, the steps taken never set in stone. In this way, Louis and Jim find the common ground in their own journeys, and the beauty of that process.