The AI Advantage

How to Put the Artificial Intelligence Revolution to Work

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Book by Thomas H. Davenport

Published by The MIT Press | © 2018

Synopsis

When most people think of artificial intelligence, or AI, they think of science fiction, futuristic robots, and advanced supercomputers. The reality is much less glamorous but also much more attainable. In today’s world, AI is being used in many ways across a multitude of fields, from sales to medicine to engineering. To keep up, companies need to find ways to integrate AI into their everyday lives for things like automating processes, handling customer queries, and performing complex analyses.

The key concepts of The AI Advantage can be distilled into the following ideas:

Educate yourself

There are different types of AI solutions, so you need to know which one is right for you. Leveraging an incorrect solution can do more harm than not embracing AI at all.

Develop a Strategy

Rushing into a new solution won’t get you the results you desire. You need a strategy around how you’re going to implement this new solution.

Augment your work

The biggest advantage of AI is the fact that it enhances your work. AI can be used to carry out menial or difficult tasks faster and more precisely than humans. Use this to your advantage.

Stay Grounded

AI can do some amazing work but it’s far from perfect so be realistic about what you expect from your AI solution.

Based on The AI Advantage: How to Put the Artificial Intelligence Revolution to Work by Thomas H. Davenport, we discuss how AI can be used to enhance workplace solutions. The author believes that AI can be used to achieve a competitive advantage. We share our interpretations of these ideas in the following pages.