There's always one person accountable in your business. If nobody below you owns the decision, that's you. AI doesn't change that. It just makes it easier to forget.

I get into why in this episode: the AI never answers for anything, it's a tool, your automation, your system. The buck stops with the person at the top, whether you did the work yourself or handed it to AI or an employee. That's not a new rule. Accountability's always worked that way.

Connecticut's Supreme Court just proved it. Their June ruling puts the blame squarely on the person who signs off, not the AI that helped write it. A public tracker has logged over a thousand US court cases, and close to fifteen hundred worldwide, where AI-hallucinated material got submitted and a court had to respond. The fines used to be four figures. They're climbing into five now.

I also tell you about the time I let an automation loose on my own business and it backfired, wrong emails, angry leads, a call I didn't want to get. I owned it. That's the whole point.

By the end, you'll have one test to run on your own business: name the decision, name the person, ask if they could defend it in front of a judge. If they can't answer clean, you've found the first thing to fix.

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