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The AI Diaries: Don't Get Trapped, Exit Clause for Everything | with Jeremy Hyde
Jeremy Hyde runs customer service at Sun Country Airlines and has a hard rule: exit clauses on every AI vendor contract. No exceptions. One vendor said no — he walked.
In this episode, Host Kate Nelson and Jeremy discuss what happens when you turn on AI and get zero ROI, why multi-year AI deals are a trap, and the legal Wild West vendors aren't warning you about.
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By Kate NelsonJeremy Hyde runs customer service at Sun Country Airlines and has a hard rule: exit clauses on every AI vendor contract. No exceptions. One vendor said no — he walked.
In this episode, Host Kate Nelson and Jeremy discuss what happens when you turn on AI and get zero ROI, why multi-year AI deals are a trap, and the legal Wild West vendors aren't warning you about.