In this interview, Esta Lessing explains how artificial intelligence is reshaping the business analyst role and requiring analysts to develop new capabilities. Using the metaphor of a “new wardrobe,” she describes six skill areas analysts must adopt to stay relevant.

She emphasizes the importance of the value analyst mindset, encouraging BAs to focus on value creation, curiosity, and proactive problem solving. All this while guiding stakeholders through rapid change, uncertainty, and emerging opportunities created by AI.

YouTube:

https://youtu.be/HOZM_gIF1QM