Frontline Innovators

The Analytics Behind Frontline - Frontline Innovators - Episode #3

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On this episode of Frontline Innovators, we discuss new technology and analytics of today’s desk-less frontline workforce. What is the best technology for your team? How can companies better address the frontline workers’ pain points?

Deanna Self, Industry Principal - Supply Chain at Zebra Technologies, shares her experience with frontline workers and addressing pain points through technology implementation.

 

Takeaways 

  • Being desk-less is one of the biggest challenges facing the frontline workforce. It can be a challenge keeping up to date on new policies without easy access to communication through technology.
  • Many companies do not have analytics on the frontline. These are essential to optimizing operations and deciphering whether or not the go-to-market strategy needs to be reorganized.
  • Not everything requires technology to be solved. Find what makes the most sense for your organization based on the long term objectives. 
  • When discussing with the frontline workforce you are often talking within silos. A lot of times a company will implement a change but not understand how it will impact up or down stream.
  • Be proactive on the innovation front. Look at the technology through a need to have versus want to have lens. Is implementing _____ technology going to help now or is it something to circle back to in the future.
  • The pandemic allowed people to prove that they can accomplish their tasks outside of the traditional work settings.



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    Links

    • LinkedIn: https://www.linkedin.com/in/deannaself22/
  • Company: https://www.zebra.com/us/en.html
  • Company LinkedIn: https://www.linkedin.com/company/zebra-technologies/



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    Ways To Tune In

    • Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS 
  • Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
  • Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
  • Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
  • Stitcher - https://www.stitcher.com/show/frontline-innovators
  • Youtube - https://youtu.be/GgbME5XWTJo
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