The AP+ POV Podcast

The AP+ POV Podcast

By Australian Payments PlusBusinessTechnology
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The AP+ POV Podcast episodes

  • Trust in online marketplaces

    What does it take to trust someone you’ve never met when buying or selling online? Courtney Wright from Veme and Rick Iversen from ConnectID join us to explore why trust matters in online marketplaces, how digital identity can help establish confidence between buyers and sellers, and what it takes to create safer, more seamless experiences when transacting with strangers.

    See omnystudio.com/listener for privacy information.

    22 min
  • How AI is transforming merchant experiences

    AI is reshaping payments, but what does that mean in practice? In this episode, Johnny Ferguson from Tyro and Will Laws from AWS discuss how AI is helping merchants unlock deeper insights, streamline operations, and improve customer experiences. From data-driven decision-making to workflow automation, they explore where AI is delivering real value today – and what comes next.

    See omnystudio.com/listener for privacy information.

    23 min
  • Real-time super: The bigger opportunity

    As Australia moves toward payday super, this episode explores the bigger opportunity beyond the 1 July milestone. In this episode, Grant Doherty from Westpac and Sue Pearce from Aware Super share their perspectives on the shift toward real-time super payments, and what it could unlock across the super ecosystem.

    See omnystudio.com/listener for privacy information.

    21 min
  • Growing up digital: the age of verification

    How can we make sure young people are protected without locking them out of the digital world? Tony Allen, from the UK Age Check Certification Scheme, and Kieran Donovan, from k-ID, join us to unpack the role of digital identity in age verification, and what it could mean for everything from online purchases to social media and age-appropriate gaming experiences.

    See omnystudio.com/listener for privacy information.

    19 min
  • Confirmation of Payee: building an industry solution

    As Australian banks roll out Confirmation of Payee, this episode takes you behind the scenes of this industry-wide initiative to bring the name-matching service to market.

    We speak with Anuradha Raman from Pay.UK about the UK’s journey and lessons learned, and hear from AP+’s Tina Meizer about the local build, design decisions, and how industry collaboration shaped this new service.

    See omnystudio.com/listener for privacy information.

    19 min
  • PayTo in action: how smart payments are transforming the customer experience

    Dive into the real-world impact of PayTo through the lens of a corporate end-user
    who is already embracing real-time, data-rich payments on the NPP.
    On this episode, Mark Buckland, CEO of Dymocks Learning, explains how PayTo is
    streamlining operations and improving the customer experience. We’re also joined
    by Alison Chang, General Manager of Payments at CBA, who helped bring the
    Dymocks Learning solution to life. She shares insights on the implementation,
    integration, and what’s next for smart, real-time payments in Australia.

    See omnystudio.com/listener for privacy information.

    17 min
  • How to build trust in the face of evolving cyberthreats

    For our latest podcast episode, Dave Ellett is joined by Nicola Nicol, Chief Security Officer at CBA, and Cody Kieltyka, Chief Information Security Officer at AP+, to explore Australia’s fast-evolving cyber security landscape.

    With cybercrime considered one of the biggest challenges facing Australian companies, tune in to learn about the latest threats, how to make cybersecurity a boardroom conversation, the risks and opportunities stemming from AI, and the importance of collaboration.

    See omnystudio.com/listener for privacy information.

    17 min
  • Trust in supporting businesses with real-time payments and PayTo

    For our first POV of 2025, Dave Ellett is joined by payments leaders from ANZ bank, Lisa Vasic and Anuj Mehra, to examine the critical role of trust in real-time payments and the transformative potential of PayTo.

    Learn how PayTo is enhancing visibility, security, and control for consumers while delivering unmatched efficiency for businesses. From improving financial wellbeing through data-rich insights to creating new use cases for ad hoc payments, this episode unpacks why PayTo is a game-changer in Australia’s payments landscape.

    See omnystudio.com/listener for privacy information.

    29 min
  • Money, payments, and identity in the metaverse

    Is the metaverse the next frontier for payments? Welcome to episode five of the AP+ POV podcast, where we jump into the cutting edge of digital transactions, and trust, in the rapidly expanding online world.

    In this episode, Dave Ellett, Chief Commercial Officer at AP+, speaks with renowned author and digital identity expert, David Birch. Birch, known for his insightful take on finance and technology, shares highlights from his latest book, Money in the Metaverse.

    Together, they explore how digital assets, virtual identities, and trust are shaping the future of payments.

    Get ready for an engaging look at how the virtual world is set to redefine financial interactions—and what it means for businesses and consumers alike.

    See omnystudio.com/listener for privacy information.

    23 min
  • Creating trust in the digital economy using digital identity

    In episode four of the AP+ POV podcast, we explore the future of money, payments, and identity through the lens of trust in the digital economy.  
     
    Joining our host Dave Ellett are NAB’s Executive for Innovations & Partnerships, Brad Carr, and ConnectID’s Managing Director, Andrew Black, who discuss how digital identity is reshaping fraud prevention and creating safer spaces for Australians online.  
     
    From safeguarding personal data to setting industry standards, this conversation uncovers digital identity’s evolving role, and the regulatory frameworks needed to support its progress. 

    See omnystudio.com/listener for privacy information.

    33 min

About The AP+ POV Podcast

From the publisher's feed

The AP+ POV Podcast is a thought leadership series on the key issue of trust across a spectrum of topics – what trust means, how to earn it, and how not to jeopardise it. Our listeners are looking for diverse, inclusive and forward thinking payments services that build trustworthy partnerships, with a clear vision to deliver more innovation into Australia's payments ecosystem.