As an HVAC technician, you are the face of your company.  To be successful, you need to be consistent and have a call outline to follow.  In this episode, I will introduce you to what I refer to as "A Perfect Service Call" continuing on to step #2 "The Arrival Process".  If you are a seasoned technician or just starting out, I want you to become an Apex Technician so we can all get to the top together!

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